Returns & Exchanges
At Casa Linda Furniture, we want you to love your home; if you are not completely satisfied with your purchase, items can be returned within 30 days of delivery provided they are in original condition.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or phone with your order number and reason for return to receive a Return Authorization number.
- 2.Prepare the Item
Carefully disassemble and repackage the furniture in its original packaging to ensure it is protected during the transit process back to our warehouse.
- 3.Schedule Pickup or Drop-off
Depending on your location and item size, we will either coordinate a professional carrier pickup or provide instructions for a local showroom drop-off.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the returned item for damages, your refund will be processed to the original payment method within 7-10 business days.
